Enter the verification code at the login screen to help verify your identity.
The 6-digit code can be sent to the number that you previously provided. Codes can be sent via text message (SMS) or via voice call, depending on the settings you choose. To verify your identity, enter the code on the login screen.
Tip: While all forms of 2-step verification increase account security, verification codes sent via SMS or calls can be vulnerable to phone number-based hacks.
You can't sign in to your Google account
To get help logging back into your Google Account, follow the steps to restore your Google or Gmail Account.
*You will be asked a few questions to confirm the account is yours.
*Answer as best you can.
*If you're having trouble, try the tips to complete account recovery steps.
*Reset your password if prompted. Choose a strong password that hasn't been used with this account.
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Tips for completing account recovery steps
If you can't sign in, follow these steps to increase your chances of signing back into your Google Account:
Go to the Account recovery page.
After completing these steps, use the tips below as much as possible:
a. Answer as many questions as possible.
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