BNI’s Mobile Banking Users Reach 12.14 million as of June 2022

JAKARTADAILY.ID – Deputy President Director PT Bank Negara Indonesia (Persero) Tbk or BNI, Adi Sulistyowati said that digital transformation had made a strong contribution both in terms of operations and BNI's profitability.

As one of the pioneers of digital banking, BNI which is listed on the Indonesian Stock Exchange with the BBNI stock ticker is proactive in increasing service capacity and capability in encouraging and developing digital solutions for customers.

BNI noted that the number of users of the BNI Mobile Banking application reached 12.14 million customers as of June 2022, an increase of 34.7 percent YoY. The number of transactions increased significantly by 34.8 percent to reach 271 million with a transaction value of Rp 368 trillion or grew by 36.8 percent YoY.

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“Of course, this excellent achievement will continue to be maintained and improved. BNI continues to strengthen its existence to become the main banking service channel for Indonesian banking customers," said Adi Sulistyowati, in a press release, Friday, June 29, 2022.

Adi Sulistyowati who is familiarly called Susi continued that the company has established partnerships with more than 4,000 Application Programming Interface (API) partners, with a total of 443 services.

The function of banking to provide access to financial services to the public, especially in remote areas, is also continuously improved by making branchless banking services or BNI Agen46 the spearhead.

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The number of Agen46 which is an extension of this bank has reached more than 161,000 agents to help, some of the people who have not been served by formal financial institutions. In fact, the transaction volume value of Agen46 has reached Rp 37.32 trillion.

Electronic money services through Tapcash products also support the trend of people’s non-cash transactions. A total of 8.89 million Tapcash cards in circulation were able to support transportation, F&B, and minimarket transactions with a transaction volume of Rp 698 billion.

In addition, Business Banking’s digital performance was also recorded to be getting stronger in the first half of this year. BNIDirect’s digital business solutions posted stronger performance. With a total of 79,800 users, BNIDirect has recorded a transaction volume of more than Rp 2,500 trillion.

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“All BNIDirect transaction authorizations are secured with a Dynamic PIN generated by a physical or mobile token. BNIDirect’s role as Corporate Digital Services has been very helpful for business customers and continues to be appreciated,” she said.

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