Insurtech Startup FUSE Offers Insurance Protection to MAPCLUB Online Shopping

- 17 April 2023 13:45 WIB
FUSE’s Regional Director of Micro Insurance Stefani Anggadjaja and MAPCLUB’s Director Marcella Dewi (Photo courtesy of FUSE)
FUSE’s Regional Director of Micro Insurance Stefani Anggadjaja and MAPCLUB’s Director Marcella Dewi (Photo courtesy of FUSE)

JAKARTADAILY.ID – If you're an avid online shopper, then the safety of your orders should be a top priority. With that in mind, you may consider getting insurance as an additional option when shopping online.

The good news is that MAPCLUB, the primary online shopping platform for Mitra Adiperkasa (MAP) brands, has teamed up with leading insurtech startup FUSE, as well as insurance companies Artarindo and MSIG, to offer insurance coverage when shopping.

Starting on April 12, 2023, the first 1,000 buyers on MAPCLUB will be able to take advantage of free insurance.

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According to Stefani Anggadjaja, the Regional Director of Micro Insurance at FUSE, "Online shopping provides many conveniences and has become a lifestyle. Insurance for online shopping has become an increasingly important means to provide satisfactory compensation and customer service."

"Fuse is committed to developing insurance products that support a digital lifestyle. That's why we collaborate with MAPCLUB, which is one of the online shopping platforms with an ecosystem of retail experience with an award-winning reward program," Stefani added.

Stefani went on to explain that MAPCLUB will offer two types of insurance products: shipment insurance and product damage insurance. Shipment Insurance will not only provide replacement benefits for goods that are partially or completely damaged but also lost or partially lost due to criminal acts during the delivery period.

Product Damage insurance provides compensation benefits for physical damage or criminal acts accompanied by evidence of physical harm. The premiums for both types of insurance are very affordable, with the cheapest premiums for Product Damage Insurance starting from around 100 Rupiah. The insurance benefits cover up to IDR 50 million.

What's more, MAPCLUB members don't have to worry about checking out all the items in their cart, as they will be protected by insurance. And if a claim needs to be made, the process can be done online via the claim portal developed by FUSE. The money will be transferred to the member's account within 3 days after the claim is approved, not 14 days like conventional claims.

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Insurance protection is available for a wide selection of products on the MAPCLUB platform. Marcella Dewi, MAPCLUB's Director, appreciates the strategic partnership with FUSE, as it makes the entire shopping experience at MAPCLUB even more secure and provides peace of mind to customers. "MAPCLUB is an online and offline shopping destination, more than 150 international brands with a reward program that aims to provide customer experience from various channels in various lifestyles such as fashion, sports, food & beverage, and department stores," Marcella said.

"We always want the best for MAPCLUB members in shopping experiences and enjoying profitable reward programs that can be earned or redeemed for transactions and promotions both online and offline," she added.

Marcella concluded by saying, "We continue to create innovations for our members by leveraging technology. Through this partnership, FUSE as an independent technology platform provides added value for MAPCLUB customers through the digitization of insurance from the purchase process to claims. We hope online shopping activities will be increasing because of these insurance protection services."

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Editor: Muhamad Al Azhari


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