Batik Air Apologizes for the 'Inconvenience' After Kaesang Pangarep's Luggage Strayed to Medan

- 14 November 2022 17:40 WIB
The pose was stiff because I took Batik Air to Surabaya but my luggage arrived at Kualanamu airport safely. Thank you Batik Air, said Kaesang (Photo/ Instagram @kaesangp)
The pose was stiff because I took Batik Air to Surabaya but my luggage arrived at Kualanamu airport safely. Thank you Batik Air, said Kaesang (Photo/ Instagram @kaesangp)

 

JAKARTADAILY.ID – Batik Airlines finally made a statement regarding Kaesang Pangarep's "strayed" luggage.

The Lion Group subsidiary responded to Kaesang Pangarep – President Joko Widodo's youngest with an official statement apologizing for the "inconvenience" caused.

Batik Air finally gave clarification regarding the stray baggage complaint by Kaesang Pangarep, the youngest son of President Joko Widodo, with an official statement apologizing for the inconvenience caused.

Also Read: Batik Air to Offer Direct Flights from Makassar, Indonesia to Singapore on December 16, 2022

"In response to a complaint about the luggage that was not received at the destination airport from one of the guests on behalf of Kaesang Pangarep, Batik Air apologizes for the inconvenience caused," said Corporate Communications Strategic of Lion Air, Danang Mandala Prihantoro in a written statement Monday, November 14, 2022.

 

"The results of the investigation in the form of recommendations or references obtained will be used (implemented) in order to improve the quality of service to guests," he said.

Previously, during a flight from Singapore to Surabaya with Batik Airlines, Kaesang's luggage did not land with him, and instead strayed all the way to the Kualanamu airport in Medan, North Sumatra.

This prompted him to post a somewhat sarcastic tweet thanking Batik Airlines for losing his luggage. 

"Hooray, I took Batik Air to Surabaya but my baggage arrived safely at Kualanamu airport. Thank you Batik Air," Kaesang tweeted via Twitter account @kaesangp on Sunday afternoon, November 13, 2022.

Also Read: Batik Air Offers Flights to Bangalore, India from Jakarta, Bali and Medan Airports in Indonesia

After his Tweet, Indonesian Twitter users jumped on the bandwagon to make fun of Batik Airlines, causing #BatikAir to become a Trending Topic on the social media platform.

Until now, it is still unclear what caused the incident that happened to President Jokowi's son and Kasesang even tweeted that he was waiting for his suitcase to return.

"Waiting for my luggage."

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Editor: Suksmajati Kumara

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