Some of them even admitted that they could no longer make withdrawals from the platform.
In the video, the CEO of Net89 said that the company is currently supporting programs from the government amid rampant unclear fraudulent investments and the rise of frauds using trading robots, forex investments, and so on.
Andreas also added that the company is currently trying to comply with the rules and regulations in Indonesia.
Moreover, Net89's CEO tried to reassure its members and addressed the company as "a secure and large company with enormous assets everywhere."
He also added that the office will continue to operate as usual. If anyone wants to meet him, they can come to the office in Jakarta.
Andreas also said there was no need to worry and said the company would carry out a "refund process for customers."
However, he did not elaborate on the refund mechanism in the broadcast. How much or when the funds will be returned to each customer's account remains unclear.
He only mentioned that the company would provide further announcements regarding this matter. "We will announce the mechanism and more details in the near future," said Andreas.
Currently, the company closes the comment section in the clarification video and its official Instagram account.
Government seals PT DNA Pro Akademik's business activities
The General Director of Consumer Protection and Orderly Commerce (PKTN) and the Commodity Futures Trading Supervisory Agency (CoFTRA) have sealed the operation of PT DNA Pro Akademik, which is conducting business in selling expert advisors/trading robots.
The Ministry of Trade of the Republikc of Indonesia and the National Police Headquarters' Specialized Economic Crimes Department conducted the sealing on Friday, January 28, 2022.