Tourism Minister Implores to Airlines to Follow Procedures After a Jetstar Plane Was Turned Away From Bali

JAKARTADAILY.ID - Indonesian Tourism Minister Sandiaga Uno emphasized and appealed to all airlines, both national and international, to always comply with procedures and rules in accordance with applicable laws in an effort to ensure mutual safety, especially for tourists.

This response was given by Menparekraf Sandiaga in "The Weekly Brief With Sandi Uno"  regarding an internal miscommunication at Jetstar Melbourne headquarters.

Flight JQ35 from Melbourne to Denpasar on December 27, 2022, was decided to return to base because it departed without the flight approval required to arrive in Denpasar.

Also Read: I Gusti Ngurah Rai International Airport Recorded 2,176,004 Foreigners Arriving at Bali in 2022

"Currently Jetstar is thoroughly reviewing the incident and will implement procedures to prevent this from happening again. Kemenparekraf also reminds airlines to comply with applicable procedures and rules. Rules must be enforced for our common safety," said Sandiaga, in a press release, quoted Thursday, January 5, 2022.

If all applicable procedures and rules are obeyed by all airlines, it will greatly help the Ministry of Tourism and Creative Economy's performance targets in achieving 3.5 million - 7.4 million foreign tourists in 2023 and 1.2 billion - 1.4 billion domestic tourist movements.

"And Bali as one of the leading destinations in Indonesia is expected to support this target with the number of foreign tourist visits of four million in 2023," Sandiaga said.

Also Read: Indonesian Ministry of Tourism Remains Focus on Quality and Sustainable Tourism in 2023

According to Tempo, Jetstar has revealed the chronology of its plane that was prohibited from landing in Bali and eventually had to return to Melbourne Australia.

Jetstar has also written to the Directorate General of Civil Aviation of the Ministry of Transportation or Kemenhub.

"As reported, following an internal miscommunication at Jetstar's Melbourne headquarters, JQ35 from Melbourne to Denpasar on December 27 (operating with a B787 aircraft) departed without the necessary Flight Approval to arrive in Denpasar," read the letter signed by Jetstar COO Matt Franzi, quoted on Thursday, December 29, 2022.

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